HealthCity Arts-Loi | Business

I join because it was the only gym that would take me for the three months only I went to BRU for a project (I ended up staying longer). In 8 months I have been here, I have gone from a couple of hours a week to about 10 or 12 hours a week, which I have never done ever before. I don't do weights (only a few times), but collective classes. There is a good selection: body attack, step, combat, pump... instructors are god fun so class are entertaining and also very challenging so soon your are hooked and your fitness improves, at least that is what happened to me. I know there are cheaper gyms and probably better too, but my experience with this one is real good, so I can also recommend it.

Do not join this gym - firstly, it is ridiculously expensive for the level of equipment and facilities. (around 90 EUR per month) when i signed up i was not given an induction or shown how to use the machines despite asking on several occasions if someone could do this, secondly, after asking 5 times if i could use the solarium (to which i was told by the arrogant manager that i had infact not asked 5 times and that someone would call me shortly) hence to say no one ever called. I also paid upfront for 3 personal training sessions and was told that someone would call me within 3 days to arrange the sessions and i had to actually end up calling them myself a week later. This is a shambles of a gym and i would not reccomend this place to anyone - not to mention the farce of trying to terminate the contract.

Watch out for their promotions ! Even if they tell you that you can try the service for one month at a reduced rate, you may end up paying at least 3 months. Make sure to read the BACK of the contract (in small fonts)
They use tricky methods in order to basically steal your money. Avoid it !

little professionalism, not clean, unfriendly service.. Apart from all pbs to get rid of them I was charged twice every month ( i moved and then i changed club, from rogier to trone the communication goes apparently very slow to stop taking money from my account once I had asked and made a transfer with no problem according to them. ) Big troubles when I wanted to stop, limit with harassment on the phone and letters every week. It is the most horrible club you could ever go to. I have been to many accross the world and could speak about it.

Really disliked the attitude from the staff. My monthly fee was over 80 euros per month and the services I received were not good. The fitness instructors were often not very motivating and sometimes just boring. There was one or two classes I liked but aside from that I didn't find any of their services very useful. I never even had an orientation session, which was supposed to happen within the first month there... and when I had some personal problems that impeded me from going for a whole month, they still charged me and refused to even consider my request to prolong the contract by a month or two weeks or anything... I got the impression that all they wanted was money but didn't give much in return. If they expect to keep clients or to have good recommendations they need to start paying more attention to their client's needs and be a little more polite.
What's even more, when I wanted to cancel my contract they told me that I have to make an appointment - which is during workhours! - and I have to come in and speak with someone and sign a paper and if I didn't do that by the end of the month I would be automatically charged for another month! Why couldn't they just let me sign the paper when I was there and asked to end my contract?!?!
Very unpleased with this club and I wouldn't recommend it to anyone.

Un club qui se prétend buisness, ok voyons...
Le matériel est usé, les sièges de la plupart des installation sont sur la pluparts usés prêts à se déchirer.
La propreté laisse à désirer au niveau des tapis de sol, les murs sont défraichis.
Le personnel vous regarde avec Dollars écrit dans les yeux, essayant de vous vendre un abonnement à quand même 73 euros par mois. Pour rentrer dans le club c'est 99 euros de droit d'entrée+ 49 euros de cotisation unique d'entrée +29 euros pour les conseils obligatoires d'en entraineur... quelle arnaque...
Très au point pour critiquer les clubs concurents, je les ai invité à une visite plus approfondie...

Really bad. Avoid it

your fitness center is not clean at all, price is expensive and we need to wait to go to the sauna or hammam because there is a queu