Really disliked the attitude from the staff. My monthly fee was over 80 euros per month and the services I received were not good. The fitness instructors were often not very motivating and sometimes just boring. There was one or two classes I liked but aside from that I didn't find any of their services very useful. I never even had an orientation session, which was supposed to happen within the first month there... and when I had some personal problems that impeded me from going for a whole month, they still charged me and refused to even consider my request to prolong the contract by a month or two weeks or anything... I got the impression that all they wanted was money but didn't give much in return. If they expect to keep clients or to have good recommendations they need to start paying more attention to their client's needs and be a little more polite.
What's even more, when I wanted to cancel my contract they told me that I have to make an appointment - which is during workhours! - and I have to come in and speak with someone and sign a paper and if I didn't do that by the end of the month I would be automatically charged for another month! Why couldn't they just let me sign the paper when I was there and asked to end my contract?!?!
Very unpleased with this club and I wouldn't recommend it to anyone. ...
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